About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of beauty products, including cosmetics, fragrances, and skincare. They carry numerous popular brands such as Tarte, Fenty, and CHANEL, along with exclusive lines. The store also features a salon providing services like haircuts, hair coloring, brow waxing, and makeup application. Appointments can be booked online or walk-ins are welcome depending on availability. The salon is excellent at getting your hair to look like your reference photos and embraces all hair types. While Ulta Beauty boasts a large selection of products, customer experiences vary. Some shoppers report amazing customer service from patient and passionate staff who are very kind and do a good job. They recommend amazing products and are helpful with color matching and finding the perfect shade. Others describe negative experiences with unfriendly employees and a lack of assistance.
I came in today and a few days ago and both times Cassandra was amazing and so helpful. She was very knowledgeable, helped me test product on my skin, and made amazing recommendations. She helped me figure out what worked best for me. Thank you Cassandra, you’re the best!!!!
My review is based on very positive customer service mainly. The products available are decent.
Employees in the retail section and salon are always so helpful and friendly. It's clear some have a passion for beauty and self-care. Kaya helped me on my last visit to find eyebrow filler and she was all of the above!
I was greeted upon entering. I needed help fi di g products I came in for and the associate was very friendly and personable. She also wished me a hbd bc it was today! I always appreciate Ulta for their assistance.