Penn State Health Medical Group - Cocoa

Office staff is not included in this review as they were nice. Their phone system is horrible but they are aware of how awful it is. The one doctor there is literally the worst dr I ever had. I wish I was exaggerating. So frustrated that I rather just go to the emergency room than see this dr. I have talked with the office manager about my concerns but I would not recommend going here after my experience with this dr and having the nurse practitioner accusing me of having covid when it was a sinus infection (something Im prone to). I doubt anything would change..

Office employees are unprofessional and seem to not notice what they are doing. I've been coming here for over a decade and my original doctor left this practice. My replacement doctor left this practice. Now I get bounced around to different nurse practitioners. There is no quality of care here anymore. Only seems to be one lab person that's not always here too.

I have to leave review I’m calling I need to see my Dr asap to do some blood test because my sugar is low or too high and this woman called Amanda a “ nurse” was very rude on the phone w me , I was trying to explain I need see my dr asap andr she sent me to emergency when I don’t need go emergency , I always call for any emergency to see any dr and they give me an apt between a day or a couple days this woman gave me an apt for 3 weeks because she don’t care how I feel saying no apt available when I need on sooner than that ?