About Tower Health Urgent Care - Gilbertsville
Tower Health Urgent Care is known for its quick and efficient service, making it a popular choice for patients. Visitors often appreciate the fast registration process and the clean environment, with many visits completed in under an hour. The staff, described as professional, compassionate, and knowledgeable, effectively addresses medical concerns and provides clear information about medication. Many reviews highlight successful treatments, including a proper flu diagnosis and ear cleaning that improved a patient's hearing. The facility is often praised for its minimal wait times and friendly staff, including those at the front desk. While most experiences are positive, there have been some concerns regarding specific medical advice. Despite this, the facility remains well-regarded for handling minor medical needs with care and efficiency. Overall, it is a good option for after-hours care, with a reputation for thorough evaluations and quick responses to patient inquiries.
I went there bc my ears being clogged for 3 weeks or more. The staff was brilliant, very kind and respectful. But the doc not so much. They came in wearing not 1 but 2 mask and didn't even want to be bothered by me. When I tried to explain what I see in my otoscope with my ears she basically blew off my concerns and rushed me out of there like I had the Plague. So unfortunately I will not be going back there.
The staff very is professional, and seem to care about you. I was seen by PA-C Marissa Weaver, again very professional and experienced, she knew exactly what prescribe after she diagnosed that I acquired pneumonia. If anyone ever needs urgent care, I highly recommend this facility!
The staff is incredibly kind at this practice. From the client service representative (unsure of her name), to the nurse Shannon, to the amazing PA Emma. I had a bite wound on my hand and was seen, treated, and discharged promptly. Despite working in the medical field myself, I have difficulty with needles and my own procedures. Everyone was very compassionate, explained each step, and made sure I was comfortable. I hope not to have to see Urgent Care in the near future, but would definitely go there again.