Eyeland Optical Ephrata

Eyeland Optical Ephrata is a local optical store that has been serving the community for several years. The business receives mixed reviews from customers. While the doctors, particularly Dr. Patrick Stone, are praised for being thorough and helpful, the staff and communication issues have been a source of frustration for some customers. Customers have reported long wait times, with one customer having to wait a month to receive their new glasses, and another experiencing a month and a half delay in receiving their contacts. The staff has also been criticized for not providing timely updates and not believing customers about their prescriptions. However, the business has also received positive feedback, with one customer stating that they have been going there for three years and feel comfortable with the service. The customer service from the district manager has also been highlighted as a positive aspect of the business. Overall, Eyeland Optical Ephrata seems to provide quality eye care, but could benefit from improved communication and staff training to enhance the customer experience.