Temple Family Medicine at Elkins Park

The level of Customer service I received trying to schedule an appointment from the start of the call. The representative sounded abrupt and impatient. They spoke over me multiple times and made me feel rushed and unimportant. A simple scheduling call should be respectful and straightforward. Instead, I felt rushed and treated like my concerns were an inconvenience. This experience left me frustrated and unwelcome. I hope this feedback is taken seriously as every patient and family member deserves courtesy, professionalism, and respect. I had to call back and I spoke with the young lady who listened to my concerns and offered a solution. I was happy that she was able… read full review

I come here to see Dr. Charles Wasserman, who I like very much(even though he always is running behind). Today I had a 10 AM appointment & they ask you to arrive 15 minutes early. I signed in at 9:50 and sat there for about 40 minutes. I watched while two patients who had arrived after me were called back to see Dr. Wasserman. After complaining and asking why I am still waiting I finally spoke to the office manager who told me Dr, Wasserman was running an hour late(as usual). I told her that other patients who arrived after me were taken back before me and was told I would be next. At this point I had waited over an hour. I had to wait another 15 minutes. I was told that… read full review

It's a bit further than
I thought location is in the woods 🪵 Unfortunately I depend on CCT Accessible Services to book rides to and from days before yet get stranding everytime
This building is Very Weird Like a Maze many heavy doors are locked 🔒 Free Parking is available ADA Compliances Restrooms 🚻 Nice Veiws in center of multiple buildings/outdoor pond Professional staff