Dr. Robert Ciarallo

Nov 2024

My son paid $12 k for removal of his teeth. They left 2 implants in place. He had numerous infections and pain. When he finally received the temp denture's, they were so big he couldn't wear them! Had to wait for another temp pair, in one week the front tooth fell out! That was it! He requested money back, was only given $4k! He went elsewhere and was told that since Aspen didn't remove the implants or shave down the bone that he would have to have all of that done first, paying more out of pocket of course, before they would even do an impression for denture's. He's so disgusted with the whole mess! It's been since the end of May since he's had any teeth! I will be contacting the BBB!!!

Nov 2023

This place does not deserve to be in business. Total Scam. I went there last week switching dentist, due to in network insurance reasons. The absolute first thing they wanted to do was cattle me into the Xray room. I refused as I was having no pain, sensitivity, or any other dental issues. Knowingly waiving my exam below the surface and asked they just focus on what we can see. They looked absolutely puzzled and flustered when I declined so they got their Dentist to try and convince me. He proceeded to do their poking and looking around as all dentists do at the END of your session, say "looks good" and send you in your way. I then asked if anyone was going to actually clean my teeth as i was there for a routine visit. They said no because i didn't get my X-rays they wouldn't... okay I've been to multiple dentists in my lifetime and not one has ever refused to clean my teeth.. So, being by there already I decided to elect to have the Xray done under the impression they would then clean them, which turned into 18 X-RAYS! Afterwards, expecting to then get my teeth clean the hygienist comes in to discuss my results, and measure my gums to where they connect to my teeth (biggest part of the scam probably based on a fringe article). She knew I was a nurse yet still tried to use medical terminology and scare tactics into making me think i need this "deep clean". So I asked if she was going to proceed with a routine cleaning she says no, I ask why and she says this is something we need to schedule because you have early stage gum disease.. I've never had a cavity! When I tried calling her out on this waste of utilization and billing insurance/customers for unnecessary procedures she stormed out of the room like a child. The Health Literacy in DuBois PA is very low and it makes me sick to imagine how many people they've scared into getting something they don't need because they don't understand what they are being told. All the information I believe she told me could've been accurate to a degree, but when you cherry pick peer reviewed studies in order to manipulate your clients into procedures designed to line your pockets and provide no additional benefit to the consumer it's wrong. Talking with a coworker after my "appointment" she said they told her that her 7 YEAR OLD son had early stage gum disease and needed this "Deep Clean" as well and after insurance it was going to cost nearly 700$. According to previous reviews here, I am not alone here. Since my appointment I've been emailed 4 times asking to leave a review, well here's what you've asked for!

Apr 2023

I went in to have a tooth removed I asked if I would be given pain meds they assured me I would so I went to them instead of the oral surgeon. The day of the appointment I again asked if I would be given something for pain I was again assured by all the staff that I would be it wasn't until after the dentist pulled my tooth that he then told me to take ibuprofen my face and mouth are throbbing and ibuprofen is not cutting it I will never go back there they lie to you to get your business and get you to pay the bill ahead of time they are awful