The technician Zach was out to our house within an hour and a half of calling. He was extremely professional and explained the diagnostics, the work he preformed and why there were necessary. Zach even followed up later in the day regarding a part they do not stock. He located one in their warehouse and came back out and attempted to fix the issue. Would definitely recommend Zach and Hess Well Drilling.
March 2024
I called at 705 am after discovering we had 0 water in the house. These guys were out around 945 and had us back up and running before 11 am. Even texted us well after business hours to see if our water pressure was okay.
October 2023
Great experience! Had issues with my well pressure going down, finally had no water. Called Hess late on a Weds (after 5). Received a follow up call by 6 that same day saying they would be out by 8 am next day. Showed up at 8 am and replaced my pump and had water again by 11:30. Would definitely recommend.
The technician Zach was out to our house within an hour and a half of calling. He was extremely professional and explained the diagnostics, the work he preformed and why there were necessary. Zach even followed up later in the day regarding a part they do not stock. He located one in their warehouse and came back out and attempted to fix the issue. Would definitely recommend Zach and Hess Well Drilling.
I called at 705 am after discovering we had 0 water in the house. These guys were out around 945 and had us back up and running before 11 am. Even texted us well after business hours to see if our water pressure was okay.
Great experience! Had issues with my well pressure going down, finally had no water. Called Hess late on a Weds (after 5). Received a follow up call by 6 that same day saying they would be out by 8 am next day. Showed up at 8 am and replaced my pump and had water again by 11:30. Would definitely recommend.