About Ulta Beauty
Ulta Beauty is a leading beauty retailer in the US, offering a wide range of cosmetics, fragrances, and personal care products from over 500 brands. Customers appreciate the knowledgeable staff who provide helpful and friendly service. For example, one team member found the Airwrap ID in plum after it was thought to be out of stock, impressing a customer with her initiative and deep understanding of the inventory. Amany Dewes is noted for her exceptional hair color correction, making a customer feel comfortable and beautiful throughout the process, while Paulina's sweet nature ensured no damage to hair during her services. Additionally, Lisa and Sheri provided outstanding support, assisting customers with product selection, including the perfect match for foundation while considering allergy needs. Their dedication to helping customers is evident, creating a supportive environment at Ulta Beauty. Beyond products, Ulta offers salon services, including haircuts, makeup applications, and brow services, with options for walk-ins and online bookings. Overall, Ulta Beauty is known for its extensive product selection and committed staff, making it a go-to destination for beauty needs.
Very great customer service here!! Lexi Saw me carrying in my happy returns, and she came over to open the door for me and was super friendly assisting me throughout my return and my purchase. I really appreciate when any environment is positive and helpful and she was amazing!
My wife had been recommending Amany for quite some time after always coming home looking amazing and years younger. I finally decided to book an appointment myself, and with a little persuasion from my wife, I’m so glad I did. Amany gave me a fantastic, new, refreshed look, and I’ve already received so many compliments. She is talented, professional, and truly has an eye for style. Highly recommend!
Above-and-Beyond Service at Ulta!
I came in hoping to buy the Airwrap ID in plum but saw online that it was out of stock - so I planned to settle for the red instead. At checkout, I mentioned how much I’d wanted the plum, especially since it was $100 off and eligible for my 20% coupon. One of the team members overheard and said she’d double-check the inventory. Sure enough, she found the plum version in the back.
Because the discount was specific to that color, I was able to get the discount I had hoped for. It really impressed me that they knew their inventory so well and took the initiative to help me get exactly what I wanted. I shop at this Ulta often, and...read full review