About Ulta Beauty
Ulta Beauty is a leading beauty retailer in the US, offering a wide range of cosmetics, fragrances, and personal care products from over 500 brands. Customers appreciate the knowledgeable staff who provide helpful and friendly service. For example, one team member found the Airwrap ID in plum after it was thought to be out of stock, impressing a customer with her initiative and deep understanding of the inventory. Amany Dewes is noted for her exceptional hair color correction, making a customer feel comfortable and beautiful throughout the process, while Paulina's sweet nature ensured no damage to hair during her services. Additionally, Lisa and Sheri provided outstanding support, assisting customers with product selection, including the perfect match for foundation while considering allergy needs. Their dedication to helping customers is evident, creating a supportive environment at Ulta Beauty. Beyond products, Ulta offers salon services, including haircuts, makeup applications, and brow services, with options for walk-ins and online bookings. Overall, Ulta Beauty is known for its extensive product selection and committed staff, making it a go-to destination for beauty needs.
Above-and-Beyond Service at Ulta!
I came in hoping to buy the Airwrap ID in plum but saw online that it was out of stock - so I planned to settle for the red instead. At checkout, I mentioned how much I’d wanted the plum, especially since it was $100 off and eligible for my 20% coupon. One of the team members overheard and said she’d double-check the inventory. Sure enough, she found the plum version in the back.
Because the discount was specific to that color, I was able to get the discount I had hoped for. It really impressed me that they knew their inventory so well and took the initiative to help me get exactly what I wanted. I shop at this Ulta often, and...read full review
Amany Dewes did a color correct on my hair from a previous stylist and OMG it came out amazing. The whole time she reassured me, walked me through her steps. She was so patient and professional. She is so sweet and made me feel comfortable and beautiful again. She listened and knew exactly what would look good on me. The results came out better than what I expected, I could't believe it. My hair has never looked this good. All the staff were super friendly throughout this experience. My last stylist paulina was super sweet and made sure not to damage my hair. I am very impressed with this salon and the way they handled the color correction. Thank you guys! Thank you so...read full review
I went in the day before Mother’s Day (today) and was immediately greeted by a very friendly miss Lisa at the front door. She wished me happy Mother’s Day stating ‘every woman is a mother no matter if you have children’ which I loved! She was more than helpful to my partner who was picking out a new cologne. I then walked up and asked for help with a new foundation and she called over who she referred to as mama Sheri. Who matched me perfectly and took my allergies into account. When I tell you they went out of their way to help me I mean it. I’m physically disabled and have lots of allergy problems and I left with a full face of the prefect match new foundation,...read full review