Paragon Stairs

Paragon Stairs offers good quality stairs with easy assembly, typically requiring at least three people. The buying process is straightforward, and shipping generally goes as promised, though it can be challenging at times. Attention to detail and excellent customer service are notable strengths, with follow-up and support provided to ensure satisfaction. Customers have praised the patience and thoroughness of sales contacts like Claudia and Vincent, who help with questions and budget needs. Some customers have found that the hardest part of assembly is straightening and attaching the handrails to the spindles, particularly when dealing with square-headed screws. While most experiences are positive, some customers may still encounter issues with product quality, such as rusted components, which could lead to additional costs to resolve. Overall, the staircase looks fantastic and is highly anticipated once installed.