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Knew immediately what the problem was, told us what caused it and how to keep it from happening again. Problem fixed and we are warm again.
Darrell was friendly, courteous and went above and beyond with my delivery. My driveway is a mess of ice and snow and is a steep slope. He couldn't get up my driveway with the truck so he drug my 290 pound snowblower up my icy, snowy driveway by himself. With a smile the whole time, no less. Thoroughly impressed with him and his positivity in the less than ideal delivery conditions. Hopefully with this new snowblower, the next delivery will be a bit easier. I hope this reaches him and his supervisors because this level of courteousy is uncommon. Thanks Darrell!
