About Crystal Custom Cleaners
Crystal Custom Cleaners has been in the dry cleaning industry for over 30 years. They are a family-owned business with the goal of ensuring all their customers are happy and looking fresh. They are an Organic Dry Cleaner and also offer professional alterations. The business is known for its excellent service, with one customer stating their suit was ready for pickup within a few hours of their same-day request. Customers appreciate the business's willingness to accommodate minor clothing adjustments at no extra charge. While there was an isolated incident of an unsatisfactory cleaning, the business proactively followed up with the customer, demonstrating their commitment to customer satisfaction.
My suit needed to be cleaned same day on a Saturday. I called Crystal Cleaners in the morning and they were able to accommodate me, having my suit ready for pickup within a few hours. Service was A-1! They’ll definitely be my go-to cleaners moving forward.
Stained a shirt of mine that did not come out. Additionally another person's shirt was included in the laundry they returned to me.
Update: after this review the cleaners contacted me directly and were proactive in trying to make things right. Unfortunately, I was traveling on business so there is not much we can do. But I appreciate their follow up.
I will bring my business back to them again next time I am traveling in the area.
Been using this dry cleaner since I moved back to the area. Always a great experience! From the timeliness of the services provided, to the attention to detail, the team at Crystal Custom does a great job. They even pick up and deliver! Highly recommend them!Services: Delivery