PetSmart Grooming

Jul 2023

Why are your groomers shaving down double coated pets without warning owners of the potential risks of damaging the coat!!! Most owners aren't educated in coat types and trust their groomer to help them with this sort of thing!

Jul 2020

Never had an issue with PetSmart I'm just not a fan of a big chain store selling animals. Employees are usually great. I don't think they ever ran out of stock on anything I've needed.

Jun 2020

I am still livid from yesterdays experience I had with the grooming salon in this Pet Smart. I had an appt to get my dog bathed and clipped at 1:30pm. Dropped her off and was told it would be 3-4 hours. I returned at 6 because i hadnt got a call that she was finished. When letting them know i was there, the employee went to the back and never came back. The manager then came out to tell me the groomer just started to bath her. Claiming they were just so busy and behide.(By the way, that was a bold face lie.) At that point I knew my dog had been in a cage for 5 hours. I spoke my mind and was told it would be free and she would be done at 7. Mind you it normally takes approximately...read full review