Dr. Waterheater is a highly recommended, professional, and efficient local family business. They provide excellent communication, respectful service, and high-quality water heater installations. The team is known for being knowledgeable, honest, and reliable. Customers appreciate their prompt response, often receiving same-day service, even on special occasions like Christmas Eve. They are meticulous about their work, ensuring every job is done right the first time, whether fixing issues like faulty sensors or installing new water heaters. The staff, including the owner's son, take the time to explain potential problems and answer questions, offering a level of care that builds trust. Overall, Dr. Waterheater is considered the best for servicing water heaters, with fair prices and a strong reputation for customer satisfaction.
John and his son are the best. Knowledgable, honest, and reliable. You will never receive better service - I would strongly recommend them for your needs. This is the second time I called them with a need and they were on site and fixed the issue the same day. Don’t even think about calling anyone else.
The absolute best for servicing water heaters. My thermal well sensor went bad, burner would not stay lit for more than 10 minutes before tripping the fault. Called up Dr. Waterheater and they sent out John's son the very next day. We originally contacted another company who took days to reply and overall didn't seem like they wanted our business. Very happy with the service and the price was beyond fair!
I called Dr. Waterheater and John was fantastic. He was still 2-days out but he walked me through what the potential problems could be with my waterheater. He took the time to explain things and I called him 2-3 times to follow-up. He stopped what he was doing and spent a few minutes with me to explain things. He didn't have to do this as I wasn't an actual customer. I'll forward him to anyone I know. Thanks again.