Berkheimer Tax Innovations has received mixed reviews from its clients. Some customers express frustration over the incorrect terminology used in business tax returns, particularly regarding the distinction between tax years and processing years. The online portal is described as confusing, leading to missed filings and unexpected late fees. While some representatives are helpful, others are not as accommodating. Additionally, there are concerns about accessibility, as clients often struggle to reach the company by phone. Overall, the service appears to have room for improvement in communication and user experience.
I stopped in on July 17th to get some information and square away any local back taxes that I may owe. Katie and Linda were immensely helpful about the entire experience. They took care of my issue promptly and professionally. I couldn't really have asked for a better experience. Thank you again.
Billing me for someone else's social security number as well as my own! Called twice about it over the last two years and both times the women were very rude and short, as if I was the problem not their book keeping. Both times I was told it was handled. They also tried billing my 15 yr old for a per capita tax.
This is the worse site I have ever used. Until last year I filed online every year and had no issues. Last year I finally printed the forms and sent a hard copy. This year it is even worse. Surely a tax company can come up with a better system than this one. I only gave them ONE star. I didn't want to give them any but I couldn't post without giving at least one.
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103 South Duffy Road, Butler, PA 16001
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