Reviews for The Iron Shop
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Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 12PM
Sunday: Closed
Tips
on-site services accepts credit cards
Ratings
Google: 4.4/5
Facebook: 4.4/5Map & Location
400 Reed Rd, Broomall
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The Iron Shop, established in 1931, has built a strong reputation for designing and fabricating custom-built spiral staircases, curved stairs, and floating stairs. They gained national recognition in 1972 with the introduction of their spiral staircase kits, making them a leading manufacturer in the industry. Customers have praised their exceptional quality and value, with many relying on their services for nearly 30 years. The Iron Shop's staff is commended for their knowledge, helpfulness, and attentiveness, even after the sale. Reviews highlight the excellent communication throughout the process and the clarity of instructions provided, making assembly manageable. The company demonstrates strong problem-solving skills when facing shipping issues, maintaining a high level of customer satisfaction. The outdoor spiral staircase has also received special mention for its quality and the helpfulness of staff members like Dan, who answered numerous questions. Customers have shared experiences of their stairs looking amazing and being very secure for transportation. The staff, including Sean and Mellisa, are praised for their helpfulness and keeping customers updated. The outdoor staircase's powder coating has held up well through hurricanes, showing great manufacturing and engineering. The latest projects include easy-to-install spiral staircase kits with helpful video instructions, providing a turn-key, white glove experience. Overall, The Iron Shop is highly recommended for all iron and stair-related needs, offering fantastic service and products.