About MAC's Tech Hut / Micro Air Computers
MAC's Tech Hut / Micro Air Computers is a computer sales and service business that has been serving customers since 1988. The company's goal is to offer the best value in computer sales and service. They strive to understand their customers' needs and provide suggestions to enhance their tech experience. Their showroom offers a vast selection of new, used, and recertified computer parts, accessories, laptops, desktops, and all-in-one computers. They also custom build gaming rigs. The staff is known for their exceptional service and knowledge, often going above and beyond to resolve customers' issues, like when the owner, Norm, personally helped a customer navigate college requirements for a computer. They are willing to find cost-effective solutions rather than pursuing profitable repairs. Customers have praised the business for its phenomenal service, knowledgeable staff, and timely repairs. Many have shared experiences of exceptional support, including a commitment to rectify any past mistakes, making it a reliable choice for tech needs.
These guys are awesome!!!!!!! I was looking everywhere to have a PC built and I came across a few places but none of them answer the phone. They all required you to leave a voicemail, also they all had 3 star reviews and less. I decided to hold off for a little bit and about a week later I seen a Mac’s tech hut truck right across the street from me. I approached the gentleman at the truck and it just so happens to be norm the owner. I explained to him that I wanted to have a PC built. I told him I called a bunch of places, but none of them answered their phones, they all require you to leave a voicemail. He handed me his business card and said, well we answer our...read full review
Originally I had given this place a 1 star for the service I had recieved. I had an issue with my pc not posting. However, after writing my complaint via google the owner Norman had reached out to me and claimed the diagnostics and service I recieved from his techs was unsatisfactory. He offered to fix the problem and a full refund for the diagnostic service. I believe it was $99. I did not take the refund because Service was done to my pc just not correctly I just wanted it done correctly and a solution to prevent it from happening again. If I were to recieve the service like I had the second time around my review would have been 4 to 5 stars. People make mistakes and...read full review
Norm helped me buy the computer my son needed for his college program. I didn't understand what the college was requiring, so Norm even called and spoke to the IT person at the university for me. He put a bass as a screensaver as a surprise for my son who loves fishing. He went above and beyond to make sure we were getting what we needed. I will continue to go to them for my computer needs in the future. This is a great small business that I am happy to support. THANK YOU!