Reviews for Jordan Tax Services Inc
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
Tips
specialties: government, construction, contractors
Ratings
Google: 1.7/5 Nextdoor: 1 ❤️Jordan Tax Services Inc
7100 Baptist Rd, Bethel Park
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Their customer service is horrendous! I paid my stormwater bill quarterly via check, but my online JTS account shows my outstanding balance of the full amount. I emailed them with copies of my canceled checks to ensure my account was credited properly. Their response was "You need to pay the outstanding balance." Um, you cashed all my checks, it's been paid? It's like pulling teeth trying to get any explanation for their screw ups and they just keep expecting me to send them more money. How they are still in business is beyond me.
Their website conveniently doesn’t show outstanding balances and if you happen to have one they will charge interest for a year before reminding you that it wasn’t paid in full. And they won’t be the least bit understanding in the process.
I have dealt with this company quite a few times. I see that there are many negative reviews. I have never had any problems with them when dealing with my real estate tax issues. Everybody is very helpful and nice.