Ward B. Burnside & Co.

May 2022

We had an issue with the leak of the PRV located in the meter pit outside our of townhome. Burnside was professional and has done an excellent job on the repair in a timely fashion. Even though they accidentally broke the yoke assembly when they were trying to replace the PRV, it only took them 4 business days to get the part and have it installed. They were nice enough to hook us up with our neighbor's faucet so that we have water to use when we are waiting for the part to arrive. The total bill was $2,290 for the labor and the parts combined. Will post the breakdown later. The staff in the office is nice. They prefer phone calls rather than email communication, which...read full review

Aug 2021

Called late in the evening and a person (not automated message) answered the phone. She was professional and told me a technician will follow up the next business day. The following morning, an officer called and scheduled for early morning fix for my garbage disposal. The technician was friendly and professional. He also provided some tips for future issues. I am very happy with their service.Service: Waste disposal repair

Mar 2020

These guys (Chris & Brent) are great! Twice I have needed Burnside Plumbing and twice they have come through. Last week, my basement toilet was non-functional with sewage backing up onto my bathroom floor. My main sewer line was clogged. 100+ feet, snaking for four hours cleared it out, success! Thank you!