Horizon Services - Air Conditioning, Plumbing & Heating

Horizon Services is a Pennsylvania-based company providing heating, cooling, and plumbing services for over 30 years. They offer money-saving deals, same-day service, and industry-leading guarantees. Their technicians are available 24/7, including nights, weekends, and holidays, with no extra emergency fees. Horizon Services technicians arrive on time, respecting customers' time and providing up-front pricing and warranties. They also prioritize cleanliness by using drop cloths and booties to protect customers' homes. Customers appreciate the company's communication and professionalism, noting that technicians are thorough, engaging, and respectful. Reviews highlight the technicians' knowledge, with one customer mentioning a technician who took the time to explain the A/C system and preventative maintenance. Recently, two technicians, Andrew and Mauricio, impressed a customer with their professionalism and determination to resolve a complex water heater issue. Horizon Services has a long history of providing high-quality service, earning customer satisfaction and loyalty. Upper management has also been responsive to customer concerns, proposing workable resolutions when issues arise. Overall, Horizon Services continues to be recognized for its commitment to professionalism and excellent service, with technicians like Chase receiving praise for their helpfulness and thorough inspections.