Parkrose Hardware is a full-service hardware store that prioritizes customer satisfaction and community involvement in the Portland, OR, and Vancouver, WA areas. Despite being a small business, it offers a wide range of products and services, including quality paints, STIHL sales and service, and equipment rentals. The store is known for its exceptional customer service, with staff providing expert advice on color matching, equipment maintenance, and more. Customers have praised the team for going above and beyond, with staff offering great customer service, demonstrating product use, and helping with various needs. The friendly team makes it easy to rent equipment, even after searching elsewhere. While prices may be slightly higher than big-box stores, customers appreciate the personalized attention and fast turnaround times. The store's selection of fasteners is particularly impressive, catering to diverse needs, including automotive hobbyists. With a strong focus on community, Parkrose Hardware has established itself as a reliable and trustworthy destination for all hardware and gardening needs. Customers also highlight the welcoming atmosphere that reminds them of old-time hardware stores, along with unique items that can't be found elsewhere, such as a vast Hillman Fastener selection. The staff’s dedication to providing excellent service is evident, with repair services handled efficiently and with professionalism, especially by staff like Joe W, who genuinely cares about customer satisfaction. The store’s commitment to caring about its customers and offering a wide variety of merchandise makes it a highly recommended destination.
