Capps & Hessong CPAs LLC

Apr 2025

Really shocked at not only the incompetence of this firm, but also the lack of customer service and failure to make things right after making mistakes. Everyone makes mistakes - how companies respond when they make them is the mark of good customer service in my opinion. Capps & Hessong not only made numerous egregious mistakes on our tax filing, but also failed to take accountability or provide recourse for the errors.

C&H filed an incomplete tax return for our 2023 taxes, NOT the form we reviewed and signed. We only discovered this through multiple conversations with the IRS, trying to figure out why the numbers we were giving them didn’t match the numbers...read full review