I signed up for the 2-year maintenance plan, and it’s been great. Scott Williams came out on time, was friendly, and did a thorough job. The plan is a good value and includes tune-ups for both heating and cooling plus new filters each visit. Highly recommend!
September 2025
We had a heat pump break down leaving us with no air conditioning during the hot days. We called Mill Creek Heating and they were able to promptly send a tech out. The tech, Scott Williams, was able to diagnose the problem immediately. We discussed the issue and why the same part failed twice on a 5 yr old unit. We are in the country and at the end of the power line having power blips. He suggested we install a surge protector for the heat pump. That made sense as we have them on our computer and well pump. Scott could have just fixed the current issue and left but listened, gave a really good solution, resulting in a very satisfied customer.
August 2025
Our very old A/C stopped working this summer (2025) and we reached out to Mill Creek Heating. Their technical repairman arrived the same morning, diagnosed the issue and made the repair within the hour. AND this was during a week of a heatwave of 90 + degree temps so they were very busy but got us up and running immediately. We plan to continue using Mill Creek Heating and sure appreciate their quality work!
I signed up for the 2-year maintenance plan, and it’s been great. Scott Williams came out on time, was friendly, and did a thorough job. The plan is a good value and includes tune-ups for both heating and cooling plus new filters each visit. Highly recommend!
We had a heat pump break down leaving us with no air conditioning during the hot days. We called Mill Creek Heating and they were able to promptly send a tech out. The tech, Scott Williams, was able to diagnose the problem immediately. We discussed the issue and why the same part failed twice on a 5 yr old unit. We are in the country and at the end of the power line having power blips. He suggested we install a surge protector for the heat pump. That made sense as we have them on our computer and well pump. Scott could have just fixed the current issue and left but listened, gave a really good solution, resulting in a very satisfied customer.
Our very old A/C stopped working this summer (2025) and we reached out to Mill Creek Heating. Their technical repairman arrived the same morning, diagnosed the issue and made the repair within the hour. AND this was during a week of a heatwave of 90 + degree temps so they were very busy but got us up and running immediately. We plan to continue using Mill Creek Heating and sure appreciate their quality work!