About Mill Creek Heating
Mill Creek Heating is a family-owned and operated heating and air conditioning company serving the Willamette Valley of Oregon since 2003. Fully licensed and bonded, they handle all residential heating and cooling projects. Customers appreciate their commitment to installing reliable and energy-efficient equipment. The team is known for their thorough assessments, professionalism, and prompt service. They also focus on good communication and follow-up after installations to ensure customer satisfaction. Recent reviews highlight their excellent service, with customers praising their quick response. One team arrived within an hour to fix a geothermal furnace that went on the blink, and another scheduled a furnace installation just three days after the old one failed. Many customers also appreciated their friendly and easy-to-work-with employees, as well as the thoughtful goody bag given after an inspection. Their technicians diagnosed and repaired issues promptly, even during busy times like heatwaves. Customers have also signed up for maintenance plans, finding them to be a good value, with regular tune-ups for heating and cooling, and new filters each visit. Overall, Mill Creek Heating is recognized for their expertise, strong work ethic, and dedication to treating customers like family, making them a trusted choice for HVAC needs in the area.
Everything about the processes and doing business was 5 stars. Today we had our units inspected and received a very thoughtful goody bag. I couldn’t recommend enough!
I can not give a big enough praise for the customer service I just got!!! I called the emergency line first thing this morning at 7am as our a/c unit stopped working yesterday during this heat wave!! I have a 6 month old who does not like to be hot! The on call service took my name and number, asked what I was having issues with, and let me know someone would call me in an hour. I got a call back at 7:46 from the office asking what was going on, explained it to them and she said a technician would be out soon. At 8:06 I had a knock on my door from the technician. By 8:46 my a/c unit was back up and working!!!! I was able to pay him right on the spot and still take my daughter to work! And now my a/c will be on for the next 3 days of heat wave we have coming!!! Thank you so much!!!