About Ulta Beauty
Reviews for Ulta Beauty
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offers same-day delivery by appointment only accepts credit cards accepts apple pay
Ulta Beauty is a leading beauty retailer in the US, offering a wide range of cosmetics, fragrances, and personal care products from over 500 brands, including popular names like Tarte and Fenty. Customers appreciate the extensive selection, featuring over 25,000 products, including exclusive lines like Kylie Cosmetics and Olaplex. The store also emphasizes Conscious Beauty, providing options that are vegan, cruelty-free, and sustainable. The Salon at Ulta Beauty provides various services, including haircuts, coloring, and makeup applications, with appointments available online and walk-ins welcomed. While some customers have mentioned difficulties in finding assistance, many have praised the staff for their exceptional service. Employees like Suzanna have received accolades for their helpfulness and customer service, while others, like Queen, have been recognized for their genuine and compassionate approach. Queen's knowledge and ability to make customers feel comfortable have made a significant impact, ensuring a positive experience for beauty enthusiasts. Overall, Ulta Beauty maintains a welcoming environment with knowledgeable staff, ready to assist customers in their beauty journeys.
This was the first time I'd been at Ulta where I had to track someone down to help me. They did go to the back to see if they had the hair color I was looking for. Also, we were dying some tweens hair purple and they didn't have separate gloves for sale. Had to purchase a $15 kit with plastic bowl, brush,and one pair of gloves ?
Suzanna was super helpful. She helped me select a super nice curling iron, shampoo, conditioner, and other products. She has the best customer service I have ever had. Extremely valuable employee.
I’ve often been intimidated by my own lack of experience and knowledge when it comes to hair, makeup and skincare. It’s difficult to go to beauty stores because it can feel overwhelming. Today was the best experience I’ve ever had. Queen was my sales consultant. She is genuine and compassionate. Her knowledge is great! She treated me with such dignity and empathy. I felt comfortable. I was able to purchase a hair tool I needed. She set me up for a makeup consultation that will help me figure out (finally) how to do my makeup. Queen, you are incredible! You made my whole day! Thank you so much.