Lloyd R. Rice Towing Service is highly praised for its exceptional customer service and professionalism. Darrel, an employee, is frequently mentioned for his dedication, driving long distances to assist stranded customers late at night. He not only tows vehicles but also offers helpful advice, such as assessing engine issues and guiding clients through insurance claims. Customers appreciate the kindness of both Darrel and Lloyd, noting how they go above and beyond to ensure safety and comfort. The team is recognized for their friendly demeanor and willingness to assist, making a stressful situation much easier for those in need.
Darrell came to our rescue at Sunnyside Campground when our pickup truck hauling to kayaks had a dysfunctional ignition switch. We were stranded could not start the truck to make our way home. When Darrell arrived he was able to start it within minutes so we could drive it to the shop. He definitely has experience with mechanics. We appreciated his kindness and professionalism. I highly recommend!
My car broke down and we have AAA. AAA called Lloyd R. Rice Towing, and Darrell came to our rescue. Darrell was so professional and friendly. The ride back to Albany from Sweet Home was pleasant. This was an experience, but a good one. I would recommend this company if you need a tow!
I am 100% satisfied with the service I received. My Tesla had a blowout miles out on a remote gravel road in the mountains (outside of cell service). Darrell was skillful and careful in retrieving the car up in the mountains and towing it in the middle of the night to the tire center. I appreciate that he texted me to let me know when it was safely delivered. He is extremely courteous and he made a difficult situation better with his service.
4713 US-20, Sweet Home, OR 97386
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