About Dr Roof Inc

Dr. Roof Inc. is a roofing and exterior services company that is recognized for its excellent communication and timely service. Customers have appreciated the promptness in providing quotes and scheduling work, as well as the helpfulness of the staff when answering questions without being overly aggressive in sales tactics. Many clients have expressed satisfaction with the appearance of their new roofs and gutters, along with positive experiences regarding customer service. However, there are notable concerns with the quality of interior finish work. Some clients reported issues such as improperly installed doors, flooring misalignments, and lack of attention to detail, which led to extra costs for repairs. While the company did address some of these complaints, there were instances where clients felt their concerns were not adequately resolved, leading to dissatisfaction with the overall experience. Despite some positive employee interactions, particularly with project managers, the inconsistency in service quality and communication has left some customers reluctant to recommend Dr. Roof Inc. Overall, while the company excels in certain areas, there are significant aspects that require improvement to ensure a more satisfactory outcome for all clients.

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Reviews for Dr Roof Inc

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Sep 2025
First and foremost, Dr. Roof had excellent communication - they gave us a quote when they said they would, sent the team when they said they would, and delivered our roof cleaning on time.

They also gave us a quote on replacing the roof, and while we ended up choosing a different vendor to replace, they were appropriately helpful in answering questions and not overly salesy, which I really appreciated.
Dec 2023
They redid my roof and my gutters and I was very happy with the look of it. A few years later, I had an issue with the gutters and they came out and repaired it quickly. Great customer service. Happy I went with them!
Jan 2023
We contracted with Dr. Roof last March for a new deck, windows, roofing and changing a garage door to an exterior door. Their outdoor work was good and they kindly worked around our schedule. Our problem is with their interior finish work. We had a short wall/door moved, bedroom door changed to a pocket door, new flooring, part of a lower kitchen cabinet removed. They removed the header board over the door, the inspector said it needs one because it's a load bearing wall. They charged us almost $1200 for their mistake. After several emails, they finally backed down. Their finish work left much to be desired. From floor moulding that doesn't line up (will need to be wood filled), chipped countertop, didn't put in the pocket door handle (left a bare wood hole), dents in the wall from putting in the flooring, no grout on part of the bathroom tiling, cracked our brand new vanity and added obvious screws to the side which they didn't fill, obvious holes in the countertop moulding not filled, door moulding not completely attached to frame (many gaps, needs more nails), construction debris left around the yard, little to no clean up after sheetrock work at the end of the day. Some people might say none of these are a big deal but for what they charge there should be much more attention paid to those details. They invoiced us the final payment but we asked them to fix these things first. They fixed 3 of the above items but that was it. We again emailed ,but no response. All in all, we would not hire this company again. Their project manager that left a few weeks before our job was "finished" was awesome. Great communicator, good follow through, the best part of the company. Too bad he is no longer there. We have emailed the company for reimbursement of our now added costs to fix all of their mistakes/oversights. Any effort on their part to reach a consensus/compromise with us would have been greatly appreciated, but they have no interest in that. We definitely do not recommend this company.