About UScellular
UScellular is a business that connects 5 million people, businesses, and government operations with its award-winning network. They offer various products such as the latest smartphone devices, high-speed internet, and connected home solutions. The customer service at UScellular is exceptional, with employees providing excellent service and going above and beyond to help their customers. Dawn, in particular, is described as an "angel" and a "therapist" who treats every customer like family and truly cares about their needs. The employees at the Roseburg store are enjoyable to be around, creating a positive atmosphere. Recent reviews highlight the great service provided by Dawn and John, who were able to help customers with their concerns and provide a comfortable experience.
The customer service lady, Dawn was currently helping someone else but warmly invited me in and to have a seat. She made getting a phone up and running easy and friendly. I would suggest Us Cellular off of Stephens st. any day!!
I was at the US Cellar on Stephen's Street in Roseburg OR today and had a very Awesome employee, Dawn help us out at that address. Went to see what we could do about decreasing our bill. She was able to get us at a more comfortable amount. Went out of her way to help us with all our concerns. 5 stars.
Thank you John for putting up with my whole situation at this store on the 13th! He spent 3 hours being an amazing associate with me and the other walk ins happening all by himself! I spent a while with the other worker as well, she is just as sweet and attentive. An amazing experience everytime I visit!