About TerraFirma Foundation Systems
Terra Firma Foundation Systems provides foundation repair services. They are known for their thorough inspections and reasonable pricing. Customers have reported positive experiences with the team's professionalism, efficiency, and friendliness. The company is praised for its attention to detail and for going the extra mile to please clients. Terra Firma also receives high marks for cleanup after work is completed. While some projects may have minor challenges, customers appreciate the company's communication and willingness to address issues. Recent reviews highlight the team's professionalism, with workers explaining the process clearly, walking clients through the results, and following up to ensure satisfaction. The staff, including Marcus, are noted for their helpfulness and going above and beyond to resolve problems, such as cleaning sump pumps to look new and staying late to complete work without inconvenience. Overall, Terra Firma Foundation Systems is recognized for quality work, friendly service, and strong customer care.
Just had our annual inspection/maintenance check on our sump system, and the tech Steve-o did a great job. Unlike the tech the previous year, who barely even glanced at the system before charging $180 bucks for the service, Steve-o inspected every part of the system, removing and doing a full inspection/cleaning of each pump. He gave us thorough explanations of what he was doing and any issues he found, and gave us several options for continued maintenance going forward. Huge improvement over the previous year.
Update (12/17/2025): During this morning's crazy wind storm we lost power at 2am, and unfortunately our battery backup sump pump was at the end of its life...read full review
Overall, they did a great job. Very easy to work with very professional. The guys who came to my house were great. They were very friendly and very kind. The foreman was exceptional. The individuals I talked to on the phone were very professional, very nice. They worked with me and got things done when I could get them done.
I would recommend them to anybody.
Andrew and his crew were wonderful. They worked, without complaint during an intense rainstorm. They were polite, quick, and clean!
I highly recommend them and their services!
Thank you!