About McDowell & Son Heating and Air Conditioning
McDowell & Son Heating and Air Conditioning provides outstanding and highly professional service. Customers report that the technicians are always prompt, courteous, and on time. They do a great job explaining the situation and results, keeping clients informed. The company is noted for its remarkable responsiveness, often being the only one to answer calls or schedule appointments quickly, even under a week out, which is rare in the area. They excel at resolving issues, whether through expert in-person repairs, a complete service that leaves systems working better than before, or even helpful phone troubleshooting during emergencies. The team demonstrates legendary dedication, finding available parts for older units when others claimed replacement was necessary. Customers express being very pleased and plan to continue using McDowell & Son for all future heating and cooling needs, highly recommending them for their exceptional level of professionalism, courtesy, and service.
I have had a service contract for several years and the technicians have always been professional, on time, and do a great job informing us what is going on and explaining the results. We are very pleased
Just had McDowels and Son HVAC out to our business to help resolve an HVAC issue we were managing. They were amazing! Prompt, courteous, highly professional and great to work with. We were told by our (now previous) HVAC company the parts weren't available for our older unit, and we needed to purchase a new system.. turns out parts were available, ordered same day, and resolved within a week of initial contact. So pleased with the outstanding service we received. We plan to continue w McDowels for our future heating and cooling needs. We appreciate you!
Dec. 23 2022 as the whole country is experiencing an epic cold storm.I had done all the trouble shoot steps to no avail. I called McDowell and Sons for help. They fixed our furnace two years ago and did a great job.An actual person answered and took down my number and situation. Less than 15 minutes later Tom called me back and he walked me through my steps of trouble shooting and then he had me try other steps. Within 5 minutes over the phone we got the furnace going again. Yes, it was a frozen line inside the furnace on the ignition fail safes.Legend status for this crew at McDowell and Sons! Thanks so much!