Pacific EyeClinic Hillsboro

Aug 2023

Very unprofessional. They never answer their phones. They don’t answer any of your questions. They just do their own thing instead of actually doing their job they’re getting paid to do. My daughter has been waiting MONTHS for her glasses and they NEVER sent her prescription off. NEVER GO HERE!!! Terrible!

Jan 2023

Carmen is the worst. She can’t send an email or a fax to save her life. Wasted so much of my time. When I went to pick up glasses at 440 (they close at 5) they were already closed. Refused to answer calls. Did not call back when message left. Currently in the next week in person again and found note pictured. Carmen is the most incompetent person I’ve ever had to deal with. How she’s working front desk only god knows.

Sep 2022

Awful experience I was told I had to wait to pick out my daughter's glasses after her appointment ,I was fine with that I set a appointment a few weeks out. At that appointment they only let my daughter pick one pair when she has double insurance we have to see another appointment to pick a second pair. My questions weren't answered in a timely matter I got the run around. I was quated the wrong price as well .my daughter's glasses have finally arrived and the appointment is a week and a half out and that's only for pick up of the one pair we still have to schedule a appointment for the second pair awful stress