About Great Clips
Great Clips Hillsboro is a hair salon that provides affordable haircuts for men, women, and kids. They offer a variety of services, including haircuts, beard trims, bang trims, and shampooing. The salon is open in the evenings and on weekends, and customers can choose to walk in or check in online to shorten their wait time. While some customers have reported positive experiences with quick service and great haircuts, others have expressed frustration with communication regarding online check-in and wait times. Some customers felt the salon's staff was difficult to understand. Overall, Great Clips Hillsboro aims to provide convenient and affordable haircuts, but clear communication about their processes could improve customer satisfaction.
Valerie did an amazing job with my haircut this afternoon. She unfortunately had to deal with a rude family right before it was my turn but I observed her handle the situation very professionally.
I called to see if I could get on their list. Was told they can't make appointments and that it's first come, first serve. Asked how late someone can walk in and wait to get a haircut. I was told they close at 6 pm. I said, ok if someone walks in at 5 pm, can they get a haircut before closing?" I was told only if there is time and no one is waiting before you in line. I arrived at 4:40pm, and there were 2 kids and 2 men ahead of me, then a woman walked in (as I thought jy was my turn), and she was able to go ahead of me even though I had been waiting for 45 minutes at that point. I asked why she is in front of me, and they said because she put her name online. Had I been...read full review
I used the Great Clips app on my phone to check in and the wait time was very accurate. When I arrived, I only had to wait a few minutes for Lina, the hair stylist. I'm very happy with the way she cut my hair and will continue to use Great Clips for haircuts.Service: Haircut