The Key Man is a small business recognized for its excellent customer service and knowledgeable staff who assist with various key and lock issues. They handle everything from making new keys to providing advice on using emergency keys. Customers often commend the quick service and the helpfulness of the staff, even if they sometimes appear grouchy. The shop is well-stocked with a wide range of key lock tools, making it a preferred location for anyone needing key solutions. Many customers have shared their positive experiences, highlighting the phenomenal customer service skills and the expertise of the locksmiths. For instance, one customer appreciated being informed about car insurance coverage for locked keys, which helped save costs. Another customer praised Jake for replacing their truck key at a fraction of the cost expected, demonstrating the shop's commitment to going above and beyond. Overall, The Key Man is praised for its efficiency, support, and significant savings compared to dealership prices, making it the go-to spot in Grants Pass for all key needs.
They were quick. The man working also told me to keep my receipt because car insurance may cover locking keys in car. I have Geico and they did. I would not have known if he hadn’t told me. That was my first time locking my keys in my car in 10 years. Thank you!
Shout out to Jake, came by same day and replaced my truck key, I thought the key would have an RFID chip in it and cost 350+ to replace, Jake let me know it was old enough to just need a metal key, total cost was less than half of quote.
A service like no other phenomenal customer service skills very experienced locksmith i had a major that most company would have turned me away pointing me to go the dealership they didn't do that they went above and beyond to satisfy my service needs am amazed by their work ethics and do recommend them also the pricing compared to the dealership is a year and day difference! Way cheaper than a dealership for sure an they have such top notch experienced love this place i recommend 👌🏾 if you're in grants pass for all your key needs this is the spot
333 SE 8th St, Grants Pass, OR 97526
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