Reviews for United Rentals

Mar 2023

The equipment you need, when you need it, to get the job done quickly and easily. Be aware, if you have United deliver, they'll rake you over the coals. (You need a 1/2 ton or bigger truck to pull the equipment trailer.)
Mar 2021

Called the Coos Bay United Rentals in Oregon. The after hours call center picked up. Rachel, who answered my call after hours was great. I let the call center know my needs and Jackson call backed in no time. We needed a generator at one of our sites in Pistol River, Oregon. Jackson wasted no time, he over came a few issues with generator transport and delivered. His nickname now is Action Jackson within my team. Action Jackson, like my team, had quite a few hours already logged and would not be denied in making this happen. As a result I will be looking at various ways I can use United Rentals more to accomplish the World Class service my customers have come to...read full review
Mar 2021

Mike Angers, my husband, posted a review some time ago regarding our very unfavorable experience we endured. I now have a new appreciation that reviews DO WORK!We received a call from Jackson Szela, the NEW manager from the Coos Bay location. He said our review was read by corporate and the management team was replaced due to this review and other growing concerns. But he humbly felt so bad for what we went through. We are both very impressed by this man!He credited us back money to try and re establish a new future business relationship with us. Thank you United Rentals corporate for hiring an individual that takes customer service to heart!

From United Rentals

United Rentals has the industry's largest fleet of heavy equipment and tools for rent. Our rental inventory features aerial equipment like boom lifts and scissor lifts, forklifts including telehandlers and warehouse forklifts, earthmoving equipment including skid steers, excavators, and more. From power tools and work lights to air compressors and welders, whatever your team needs onsite, we can provide expertly-maintained and inspected equipment where and when you need it. We also offer a wide array of well-maintained used construction equipment for sale from popular manufacturers like Genie, Skytrak and Case. Whether you are looking to rent or buy, visit United Rentals for all of your equipment needs today.