About United Rentals
Reviews for United Rentals
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
United Rentals is a company that offers a wide range of equipment for rent, including heavy machinery and tools. They have a large inventory of equipment such as aerial lifts, forklifts, earthmoving equipment, and more. The company also offers well-maintained used construction equipment for sale from popular manufacturers. Their customer service is highly praised, with staff going above and beyond to help customers complete their projects. However, some customers have experienced issues with their equipment, including malfunction and jamming. In some cases, partial refunds were given, but customers felt that the company did not provide clear information about the equipment's capabilities before renting. United Rentals has shown that they value correcting issues, as demonstrated by their response to customer complaints and a full refund being issued in one case.
These people have the best customer service ever. Great people. I’m a small business owner and use these guys quite a bit. They really go above and beyond to make sure you get your job done.
RC’s Mobile welding
The equipment you need, when you need it, to get the job done quickly and easily. Be aware, if you have United deliver, they'll rake you over the coals. (You need a 1/2 ton or bigger truck to pull the equipment trailer.)
Called the Coos Bay United Rentals in Oregon. The after hours call center picked up. Rachel, who answered my call after hours was great. I let the call center know my needs and Jackson call backed in no time. We needed a generator at one of our sites in Pistol River, Oregon. Jackson wasted no time, he over came a few issues with generator transport and delivered. His nickname now is Action Jackson within my team. Action Jackson, like my team, had quite a few hours already logged and would not be denied in making this happen. As a result I will be looking at various ways I can use United Rentals more to accomplish the World Class service my customers have come to...read full review