About Advanced Air & Metal, Inc.
Advanced Air & Metal, Inc. is a business that provides intelligent heating and cooling solutions to both residential and commercial clients in southern Oregon. They offer reliable HVAC repair, installation, and maintenance services, along with efficient tenant improvements and geothermal heating and cooling. The team at Advanced Air is recognized for their expertise, friendliness, and professionalism. Customers have highlighted the promptness and thoroughness of the service, with technicians explaining everything clearly and being polite during interactions. For instance, a recent customer praised the installation of a new furnace and heat pump, noting how quiet and efficient it is, and commended the hard work and organization of the technicians. The company ensures that systems are running smoothly and maintained, with technicians taking the time to answer any questions customers may have. There are also reports of excellent customer service, such as a technician who provided emergency heat on New Year's Eve, saving a holiday for a family. Many clients express satisfaction with the service received, often noting the efforts of the team and their willingness to go above and beyond, including instances of honesty when customers do not need to hire them.
I’ve recently had a couple of issues with my HVAC not pushing enough hot air. Randy (I think!) came out first and replaced some blown fuses. I then had a separate issue which Casey came and addressed. Both were very professional, kind, and quick! Their pricing was fair, and even though this is a busy time of year, they were able to schedule me fairly quickly too. I’d highly recommend them!