About Roadrunner Towing Inc
Roadrunner Towing Inc. is an excellent tow company providing excellent and reliable service. They are very quick to respond and send a tow driver, demonstrating comprehensive service for both light-duty and complex heavy-duty recovery situations. The drivers are extremely knowledgeable, professional, friendly, and reassuring, taking good care of both vehicles and customers. They are known for being amazing, kind people with a great attitude, even in difficult conditions like snow and below-zero temperatures. The service is swift and efficient, getting customers hooked up quickly and transported safely. While acknowledging that towing can be expensive, customers report the service is worth every penny and the expense is reasonable, with straightforward payment options. The company's staff shows genuine care, checking in on customers and offering helpful advice, making people feel not alone during stressful situations. This highly recommended company has over 50 years of experience as emergency road service experts.
James was my tow truck driver. He was amazing and got me out of a very uncomfortable predicament fast. He is extremely knowledgeable. James is an amazing human being. Humanity, professional, and reassuring. I would give more stars if I could.
Excellent tow company, and excellent service. My husband and I broke down a mile after leaving the rest area in La Grande. Our clutch completely failed and left us stranded. This company was very quick to respond and send a tow driver. The tow driver was very professional, got us hooked up quickly, and got our truck and trailer safely to Ontario Oregon. He even stopped and allowed us to step into the TA for a bathroom break and to grab a snack while he did his safety check. I know tow companies get a bad reputation due to the cost, but this service was worth every penny, and I still feel for all the hard work the driver did, that the expense was still reasonable. Paying...read full review
James is the guy you want towing your truck w/ camper in below zero temps in the snow. He was very professional, knowledgeable, friendly & had such a great attitude. He took good care not only of our truck/camper, but us, too.