About Auto Ranch Detail Shop
Auto Ranch Detail Shop is a local business that has received mixed reviews from customers. While some customers have had positive experiences with the business, others have faced issues with the vehicles they purchased and the subsequent support provided by the shop. On one hand, the business has been praised for its excellent service and knowledgeable staff, with one customer stating that they have "purchased several vehicles over the years" from Auto Ranch and have "used their service department for all [their] services" and that they are "awesome!" and highly recommend them. However, another customer had a less satisfactory experience, reporting problems with a 2015 Lincoln MKC they purchased from the shop. The customer faced issues with the vehicle not starting upon delivery and later needing a new starter within two months of ownership. Additionally, the customer claims that the shop was unresponsive and unwilling to take responsibility for the issues, including missing or loose bolts in the transfer case that led to further repairs. Overall, the reviews of Auto Ranch Detail Shop suggest a mixed experience, with some customers praising the business's quality of service, while others have encountered significant problems with the vehicles they purchased and the subsequent support provided by the shop.
Bought a 2015 lincoln mkc, when they delivered the car to me it would not start. that should have been my first clue, but we got it started finally. I had problems from then on, so took it back to them within the 30 days, they said it was the battery, so they changed it. also took it in because it steered funny. Was told all was good. within 2 months I had to put a new starter in and now it is in the shop with 5 bolts missing from the transfer case and transfer case is broken. Tried to call because the warranty they sold me that i was told would fix anything that happens to it, will not cover missing bolts. also was told it would not drive with missing bolts, which is wrong because I drove it to the shop. Talked to the manager and was told they would call me back, and I have called 3 more times and still haven't called back. within 4 months of having bought a car from them, drove under 1000 miles i have to spend 3300 to be able to drive it and now can't help from them for selling a car that they said there was an inspection done on, but 2 shops missed 5 missing or loose bolts?? Its sad because I would have thought being in a small town they would want all the business they could get and I would have sent numerous people that way, but now I will not recommend them ever, because they put me in an unsafe rig to drive knowing I needed it to go back and forth to Portland for Dr's appointment and will not help out at all with taking any responsibility.
I have purchased several vehicles over the years from Baker City Auto Ranch...and I have used their service dept for all my services for each one of them...They are awesome! From the salesman to the people in the parts and service dept! I highly recommend them!