About Welland RONA
Welland RONA is a well-organized hardware store that offers a wide range of products at competitive prices. Customers praise the helpfulness and friendly attitude of the staff, who go out of their way to assist shoppers. The store is kept clean and tidy, making shopping a pleasant experience. Employees like Ryan are recognized for their professionalism and helpfulness. Recent reviews mention a positive experience with Ryan, who listened carefully and provided good advice on appliances, making the visit enjoyable. Customers also appreciate the store's quick and kind service, with some willing to drive from nearby areas for better service and availability. The store features a good selection of plants, including sale-perennials, and offers solutions for various projects, such as a laminate countertop with a corner sink, where the installer Ryan created innovative solutions to prevent water damage and installed the sink and faucet at no extra charge. Although some customers found the instructions for assembling items like a swing glider to be difficult, they still appreciated the overall helpful service. Sheri’s high level of customer service also stood out, assisting with material selection for projects. Overall, Welland RONA remains a helpful, clean, and customer-focused hardware store, with staff dedicated to providing a positive shopping experience.
I recently had the pleasure of having a laminate countertop installed by Ryan…who is very talented and personable. I have a corner sink with the usual shelf in back. Corner sinks present a common problem….seams running down the sides which are subject to water damage. I didn’t want the same problem again but Ryan came up with a very innovative idea that eliminated the location of those seams. Fantastic results. Ryan eliminated that hated shelf at the back, as I wanted and even installed the sink and faucet complete with plumbing. Rona does not charge for this while Home Depot does. The pattern I chose was Cafe dePesco which I love even more installed than on the sample. I cannot tell you how pleased I am with Angelina Caputo who helped me in the store and with Ryan installer extraordinaire. 😊. Thank you both.