About MP Paradise Pools and Spas
MP Paradise Pools and Spas has a reputation for excellent customer service and knowledgeable staff. Customers appreciate the helpfulness of team members like Michelle, Dan, and Brett, who provide valuable advice on pool care and water balancing. The staff is quick to assist, making purchasing supplies, such as chlorine, a seamless experience. Many longtime customers feel fortunate to have this business nearby, noting their willingness to help with issues like switching to a new ionizing system. Overall, MP Paradise Pools and Spas is recognized for its smooth operation and commitment to customer satisfaction.
Dealt with some of the other pool companies in the area: Pioneer, The Pool Shoppe, Etc, MP Paradise is THE Most Competent of them all. Love our little Grimsby store.
Customer service is number 1, going above and beyond. The “GIRLS” were amazing!!! Knowledgeable, patient and professional!!! My go to from now on!!
Hey Bought a Hot Tub from their big sale early May, started of with a bit of a Rocky start the Tub was leaking bad.. Michelle from the Welland store (my home store) immediately sent a crew over to fix they were unable to fix, a few phone calls later I had a new Tub all setup ready to go ..Michelle also gave me a nice discount for the inconvenience. I have bought my chemicals and supplies from them for years nice people ...sorry if I was a bit grumpy delivery took a bit longer than I expected ...but you came thru big time thank you ......