About SEPHORA
Sephora offers a welcoming shopping experience where customers can explore a wide range of fan-favorite beauty brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The Sephora Collection also provides affordable options. Customers can conveniently place online orders for in-store or curbside pickup, or opt for same-day delivery, depending on location. The staff at Sephora are known for their exceptional customer service and product expertise. Customers have praised the friendly and knowledgeable assistance they received, particularly from employees like Fizza and Francesca, who provided excellent advice and guidance to help customers find the perfect products for their needs. Recently, shoppers shared positive experiences, highlighting helpful staff members such as Alex, Kiran, and Amber. Alex made shopping easy with friendly help, while Kiran was quick with alternative suggestions and efficient checkout. Amber, who looked like a K-pop idol, gave thoughtful tips and carefully selected essential items for a wedding gift, even using devices to compare prices and explain product features. She was attentive, returning to assist after helping others, and made both shy customers feel comfortable. Sephora remains committed to celebrating what makes each individual unique and creating a space where all feel welcome.
Isabella with benefit brow bar is very informative.She deals me very good.I like her customer service. She tells me everything indetails for products.I really like experience with her.we talked about doing my brows next time, and showed me how to fill in my eyebrows
Aaliyah helped me a few weeks ago, and she was incredibly kind and knowledgeable. She was able to perfectly colour match me just by looking at me, and we later confirmed she was spot on using the Sephora match tool. Her customer service and attention to detail are exceptional, and she made the entire experience feel effortless and personalized. She helped me choose a HUDA foundation and Patrick Ta blush which have been working nicely with my skin tone! Thank you again!
I walked into the store & Adriana came to me asking if I need any help... She was nice, courteous & very welcoming.. told me about the perks of signing up for a new account which she did for me & I received a free gift from Sephora... She made my visit pleasant & I left the store happy... Perfect example of good customer service