About Home Instead
Home Instead is a senior home care service provider in Sarnia, ON, offering a range of services including respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, and assistance with doctors' appointments. They also provide live-in companions. Clients have praised the company for their exceptional caregivers. Carolyn, one of their caregivers, is noted for her dedication, compassion, and professionalism. She understands and respects her clients' habits and preferences while ensuring their health and comfort. Carolyn has even gone the extra mile to help ease transitions, such as decorating a client's room for a birthday surprise and keeping family members informed about care visits. Home Instead's team is recognized for their helpfulness, organization, and timely service. They match caregivers with clients seamlessly and consistently monitor clients' satisfaction with their staff. The owner and managers are known to be polite, attentive, and easily reachable. Additionally, Home Instead supports clients transitioning from hospital to home by offering daily assistance with meals, home cleaning, and entertainment during the initial weeks. They gradually reduce visit frequencies as clients regain independence, helping with meal planning and preparation for self-sufficient days. Clients and their families express high satisfaction with Home Instead's services, often recommending them and indicating a willingness to hire them again. The companionship provided is especially appreciated, with caregivers like Grace being described as a godsend. Overall, the services of Home Instead are considered worth every penny, significantly contributing to clients' happiness and well-being.
Home Instead partnered with Rosewood Village for the Be A Santa To A Senior initiative they provide. This provided presents to residents who would be without family & gifts during this time of year (free of charge). One of the best blessings we could have asked for at this time of year!
Home Instead runs a truly wonderful program called Be a Santa to a Senior. They “adopt” residents from local long-term care homes like ours who may not have family nearby during the holidays. After asking for preferences and sizes, they deliver thoughtful, personalized gifts just before Christmas. Our residents who have taken part have felt so loved and appreciated. Thank you, Home Instead, for bringing such joy to our community!
My 94-year-old mother, who has dementia, recently had a fall and was hospitalized. Because I couldn’t be with her around the clock, I reached out to Home Instead—and I am so grateful I did. They met with me the very next day for an intake, approaching everything with genuine care, compassion, and professionalism. Her CarePros began supporting her the following day, and the difference they have made is profound.
Each caregiver has treated my mom with patience, dignity, and kindness. They take time to comfort her, reassure her, and keep her engaged, which has brought immeasurable peace of mind to our family during an incredibly stressful time. The daily shift notes...read full review