Great service beautiful arrangements friendly staff
About Flowers By Kay
Flowers By Kay is a highly praised florist known for delivering beautiful, fresh, and fragrant flowers. Customers appreciate their attention to detail, friendly and polite service, and prompt delivery. The business offers a variety of arrangements, including simple bouquets and customized floral designs for events. Many reviews highlight the affordability of their prices and the ability to include special notes with orders. The floral arrangements are often described as stunning, gorgeous, and worth every penny, making special occasions like birthdays, celebrations, or even difficult moments such as funerals more meaningful. Customers also mention that Flowers By Kay goes above and beyond to meet their needs and ensure satisfaction, creating a pleasant experience and leaving a lasting impression.
Reviews
Their flower crowns are absolutely stunning! Always love working with them :)
I purchased some flowers from here this morning for my wife for our anniversary. I wrote a personal note to go with them, and they were supposed to be delivered to my wife's work (which was two stores over). My wife only worked until 3pm, so I called around 2pm to make sure they had been delivered, and I was told that they had already been delivered. It wasn't until I got a call from my wife an hour later that I found out she had never received a delivery of any kind. Once on the phone with the store, all they said was that they could add a few extra flowers for no extra charge. No refund, discount, or gift card, no call from the owner etc. I asked if the flowers could be delivered to our home since my wife was no longer working. ....the flowers didn't arrive until around 5:30, and nothing appeared to have been altered. Very disappointing, definitely not what I wanted wanted on our Anniversary. I will definitely no be coming back anytime soon. :(
...... Flowers by Kay has since made it up to me by offering to give me a full refund, or another arrangement of equal value at no extra cost. I am very grateful for this response. :) Thanks guys!
Photos
Hours
Monday 9:30AM - 2:30PM
Tuesday 9:30AM - 2:30PM
Wednesday 9:30AM - 2:30PM
Thursday 9:30AM - 2:30PM
Friday 9:30AM - 2:30PM
Saturday 9:30AM - 1PM
Sunday Closed
Good to know
- offers same-day delivery
Location
811 Chemong Rd, Peterborough, ON K9H 5Z5
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