PetSmart

PetSmart is a popular retailer for pet supplies and services, offering a wide range of products for various animals, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. They provide conveniences such as online shopping with in-store pick-up within two hours. Some locations have added services like dog training, grooming, boarding, and adoption. Customers have shared many experiences with PetSmart's grooming services. While some, like the reviewer who had a wonderful experience with their dog Zeus, praised the groomers for their skills, others highlighted areas for improvement, especially in handling puppies. One customer mentioned a negative experience where their dog was uncomfortable during grooming. However, positive feedback was also given to manager Cody, who helped with an older dog and showed genuine care and kindness, making the grooming experience more pleasant for the pet. PetSmart generally offers quality products and has great deals, according to many customers. Some, however, find the prices on the higher side. Despite the mixed reviews on grooming, PetSmart is still a preferred choice for specific pet needs, such as durable toys for active breeds like Border Collies and Blue Heelers. In summary, PetSmart provides a wide selection of pet supplies and services, with a mix of positive and constructive feedback about their grooming services. Customers appreciate the friendly staff, convenient location, and the quality of products available, although there are concerns regarding grooming handling and communication.