Parts Plug - Automotive Repair & Performance Specialists is a full-service automotive repair facility that specializes in European makes like Audi, BMW, and Mercedes, as well as all Japanese vehicles. The shop is known for its knowledgeable, professional, and efficient team who provide quick diagnoses and repairs at fair prices. Customers appreciate the friendly staff who take the time to explain services in detail, ensuring a clear understanding of the work being done. The company offers maintenance, repair, and performance modifications from over 400 brands, backed by an industry-leading warranty. Many reviews highlight the excellent customer service, with prompt responses and honesty about inventory. Overall, Parts Plug is highly recommended for anyone seeking reliable and trustworthy auto repair services.
They removed the stock exhaust on my 2024 Z Performance and replaced it with an AWE Track exhaust. The price was fair for the work. I was consulted about the placement of the exhaust tips while I waited. I was consulted again about how I wanted the old exhaust placed in the hatch of the Z, and to ensure it didn’t scrape the interior. All in all, very efficient and courteous service. I highly recommend this shop!
Great experience with Parts Plug! I got an oil change, the whole process was quick and easy. Great service and prices as well. I’d definitely recommend Parts Plug and will be going back to them again!
Honestly, one of the best shops I’ve dealt with. You can tell they genuinely care about their customers and the work they do. They explained everything clearly, were honest about what I actually needed, and never tried to upsell me on things I didn’t need.
Josiah was a huge help and is extremely knowledgeable when it comes to BMWs. Nick, the technician, was also very helpful, and both of them were super friendly and easy to deal with.
After dealing with them myself, I can honestly see how the 1 star reviews about their customer service are fake. My experience was the complete opposite. Everyone was friendly, helpful, and easy to deal with. Pricing was also very… read full review
1115 Wentworth Street West Unit C5B, Oshawa, ON L1J 8P7
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