Best Buy

Dec 2023

Amazing customer service by two employees. Austin ,head of mobile and Ken, store lead. We went on Friday for phones and the portal was down so Ken took our names and set the phones aside. When we went on Saturday Ken came up to us and said we would be served next so we didn't have to wait in line. He took us to a different area so the other customers wouldn't think we skipped the line. When the numbers wouldn't port Austin came over to help and found a way to create an account while there was a temporary port request from another try at a different store. Austin also said we could go home as it took a while (no fault of his) and he would get the port finished for us....read full review

Dec 2023

I wanted to take a moment and thank Marcos for his amazing customer service today, irrespective of Black Friday rush. I had thousands of questions about 10 products from different categories and you were extremely helpful. Thank you again!

Nov 2023

Marc and Brenan are amazing floor support techs. They not only helped me with confusion around TVs but also gave me an amazing cheaper option to go with. Explained the difference and gave their insightful opinion about the TVs. Thanks, Marc and Brenan.