Hey Bought a Hot Tub from their big sale early May, started of with a bit of a Rocky start the Tub was leaking bad.. Michelle from the Welland store (my home store) immediately sent a crew over to fix they were unable to fix, a few phone calls later I had a new Tub all setup ready to go ..Michelle also gave me a nice discount for the inconvenience. I have bought my chemicals and supplies from them for years nice people ...sorry if I was a bit grumpy delivery took a bit longer than I expected ...but you came thru big time thank you ......
About MP Paradise Pools and Spas
MP Paradise Pools and Spas offers a wide selection of hot tubs and pool products, with knowledgeable and friendly staff. Customers appreciate the pressure-free environment and attentive service, as seen in their positive experiences with team members. The business is recognized for its professionalism and prompt repairs, with a commitment to customer satisfaction. Even when issues arise, the team addresses concerns effectively, ensuring customers leave satisfied. Overall, MP Paradise Pools and Spas is highly recommended for anyone looking to purchase or maintain a pool or hot tub.
Reviews
I had to write a review to commend the incredible customer service offered by Dolores! Multiple times over the past couple years she has gone above and beyond to ensure we were taken care of for all our pool needs. From troubleshooting water issues to replacing a faulty heater, she has consistently shown great care and professionalism every time. Thank you Dolores, you are truly appreciated by our family for all your efforts, your kindness, and your exceptional customer service!
Curtis & Bryan came out to close our pool on Wednesday. Being new to having a pool to take care of, they shared some great tips with us about different aspects of having a pool.
They were very professional & efficient. 10 out of 10! Thank you MP Paradise Pools for helping us learn the ropes this summer.
Photos
Hours
Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 5PM
Saturday 9AM - 5PM
Sunday Closed
Location
6309 Drummond Road, Niagara Falls, ON L2G 4M8
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