STAY CLEAR. I requested a quote for a one off weed / brush clearing service for a vacant property I am listing I was provided what I thought was a reasonable price.
Later I have received and invoice for a yearly contract I DID NOT sign. Since then Little Oaks tried to continue to come to the property to perform yard maintenance resulting in me now pursuing legal action to stop this entrapment and harassment.
Very rude and self centred individual trying to entrap clients for his unjust enrichment. STAY AWAY.
Oct 2021
I emailed this company asking for information about my lawn. He did a drive by and told me $35 dollars. I told him I would get back to him the next day to discuss more details. When I cam e home from work that night him and his worker had opened my gate, came into my yard without permission and had cut half my back lawn. I was shocked and told him he did not do the other quarter or front lawn and told him I would give him the $35 dollars he told me. He said it was only that price if I signed a contract for a year. I told him I only needed it done every second week and he told me it would be the same price. I told him I had not given him permission to enter my yard, open...read full review
May 2021
I contacted the owner who responded and provided a quote based on weekly lawn cutting from April through end of October. I indicated that service wouldn't be needed in October and that weekly may not be needed as the season progressed into cooler days. He advised that this is the only 'package' option - through to October 31 and that this provides a set income. I appreciate this, however, imposing services that are not warranted or desired based on need to facilitate income is exploitive. If this is about being able to count on a set income a monthly rate or a shorter season/rate will produce this as well without trying to extend cutting into a wet month when there is no growth. There is no option - pay in full ahead and to end of October. I inquired as to contingency plan in event he became ill (eg COVID) or was unable to provide service and also inquired about WSIB. He said only he and his son would be able to follow through. I was told he did lawncare in my area on Fridays. He then contacted me to say he'd be at my home the next day (a Thursday) with a contract to sign and could do the lawn. I asked for confirmation of a timeframe when I could expect him (it's COVID and I'm a professional working from home with meetings pre-scheduled ). The times didn't line up given when he was in this area and my scheduled commitments. He suggested 6:30 pm but again I had a work meeting (I'm in healthcare). He provided me his cell and I did text shortly thereafter to indicate I had rearranged my meeting and we could proceed at 6:30/6:45. I never heard from him. I texted to ask if it was still a go - nothing. I called his phone and got vm. I then received a very rude email stating that he has never run into so many difficulties coordinating with someone (seriously - you don't have working professionals who can drop everything with little notice?) and that he had changed his policies for me (I have no idea to what he was referencing - what policy, what did he supposedly relax when I didn't even meet him or see a contract?) and that he wasn't going to proceed with me. I was stunned to receive an email rather than the courtesy of a phone call or some professional demeanour should there be concerns. I found this very unprofessional, and rude. I'd hope that there might be a more customer-focused, polite interaction. Regardless, I dodged a bullet. I'd not recommend based on mannerisms and all or nothing approach.
STAY CLEAR. I requested a quote for a one off weed / brush clearing service for a vacant property I am listing I was provided what I thought was a reasonable price.
Later I have received and invoice for a yearly contract I DID NOT sign. Since then Little Oaks tried to continue to come to the property to perform yard maintenance resulting in me now pursuing legal action to stop this entrapment and harassment.
Very rude and self centred individual trying to entrap clients for his unjust enrichment. STAY AWAY.
I emailed this company asking for information about my lawn. He did a drive by and told me $35 dollars. I told him I would get back to him the next day to discuss more details. When I cam e home from work that night him and his worker had opened my gate, came into my yard without permission and had cut half my back lawn. I was shocked and told him he did not do the other quarter or front lawn and told him I would give him the $35 dollars he told me. He said it was only that price if I signed a contract for a year. I told him I only needed it done every second week and he told me it would be the same price. I told him I had not given him permission to enter my yard, open...read full review
I contacted the owner who responded and provided a quote based on weekly lawn cutting from April through end of October. I indicated that service wouldn't be needed in October and that weekly may not be needed as the season progressed into cooler days. He advised that this is the only 'package' option - through to October 31 and that this provides a set income. I appreciate this, however, imposing services that are not warranted or desired based on need to facilitate income is exploitive. If this is about being able to count on a set income a monthly rate or a shorter season/rate will produce this as well without trying to extend cutting into a wet month when there is no growth. There is no option - pay in full ahead and to end of October. I inquired as to contingency plan in event he became ill (eg COVID) or was unable to provide service and also inquired about WSIB. He said only he and his son would be able to follow through. I was told he did lawncare in my area on Fridays. He then contacted me to say he'd be at my home the next day (a Thursday) with a contract to sign and could do the lawn. I asked for confirmation of a timeframe when I could expect him (it's COVID and I'm a professional working from home with meetings pre-scheduled ). The times didn't line up given when he was in this area and my scheduled commitments. He suggested 6:30 pm but again I had a work meeting (I'm in healthcare). He provided me his cell and I did text shortly thereafter to indicate I had rearranged my meeting and we could proceed at 6:30/6:45. I never heard from him. I texted to ask if it was still a go - nothing. I called his phone and got vm. I then received a very rude email stating that he has never run into so many difficulties coordinating with someone (seriously - you don't have working professionals who can drop everything with little notice?) and that he had changed his policies for me (I have no idea to what he was referencing - what policy, what did he supposedly relax when I didn't even meet him or see a contract?) and that he wasn't going to proceed with me. I was stunned to receive an email rather than the courtesy of a phone call or some professional demeanour should there be concerns. I found this very unprofessional, and rude. I'd hope that there might be a more customer-focused, polite interaction. Regardless, I dodged a bullet. I'd not recommend based on mannerisms and all or nothing approach.