The Americana Conference Resort Spa & Waterpark offers a family-friendly experience with a convenient on-site restaurant and modern rooms featuring ample storage space. The water park is especially appealing for younger children, making it a popular choice for families. However, some guests have expressed concerns about the cleanliness of the rooms and the quality of the breakfast options.
Despite these issues, many families have had fantastic trips, particularly those with young children. The aesthetic appeal of the rooms and the friendliness of the staff have been appreciated. The indoor water park is praised for being the perfect size for younger children, with friendly and attentive lifeguards ensuring a safe and enjoyable experience. The on-site Boston Pizza restaurant also provides a convenient dining option for guests.
Overall, the Americana Conference Resort Spa & Waterpark is a suitable choice for families seeking a fun and relaxing getaway, though guests should be mindful of potential shortcomings in service and amenities.
Rooms are big , spacious and comfortable. Big place but they don't give complimentary breakfast, u have to buy breakfast. What I found strange was people don't want American dollars in Canada yet American money is worth more than American dollars. I went to Mexico and accepted American dollars or pesos every where. Canada is just like the United States yet tries to be different calling bathrooms , washrooms , using km instead of miles. I saw Canadian cops go arguing with some guy. Very strange stuff. This place had plenty of parking, quiet and comfortable. I have noticed there is a lot of people from India that do all the work.
Sep 2026
5.0★★★★★
I had a great experience ,but what made it memorable was the person at the front desk Kuljeet was very personable she payed attention when I requested a room that was close to the waterpark and one she would choose for herself. Thank you Kuljeet.
Sep 2026
5.0★★★★★
This 5 star review is specifically for Paulette who works in the Boston Pizza at the hotel.
I will mention that our stay has been lovely thus far. The water park has warmed up the water since our last visit which was wildly appreciated. The room was clean and has a fridge, microwave, coffee maker. But what I really want to share is our experience at the restaurant.
The restaurant experience was amazing! The food was good, timing was quick, but the service was outstanding. Paulette, our waitress was just a ray of sunshine. She took care of us like an Auntie who invited us to her house for dinner. She thought of everything and went out of her way to make sure it was spectacular.… read full review
