I ordered furniture from HAY and XPO was the logistics company for the delivery. I received a call on Saturday informing me I would be able to schedule my delivery with the earliest time being Tuesday (I was expecting a lead time of over a week considering COVID). I received automated calls on Monday and Tuesday informing me of my 4 hour delivery window and when I would be up next. The driver also called me when he was 30 minutes away. Upon arrival, the two guys clarified where I wanted the furniture and promptly brought it in and assembled it within 30 minutes. They were respectful of my space and asked me to ensure the furniture was placed at the exact spot I wanted it to be. They also parked the truck in a place that wasn't blocking the road or bike lane.
Mar 2021
I just had a delivery from XPO (An order from Lowes) and the two gentlemen who performed my installation were nothing but courteous and respectful. After reading other reviews I was concerned, but my washer and dryer were both installed quickly and professionally and with no issues.
Feb 2021
The drivers were very helpful and polite and all my packages from IKEA are here and undamaged.Both of them made sure to use masks and social distancing.Thank you so much for the fast and professional delivery!They seemed to not know the area, judging from the fact that the tracking website showed them not taking the direct route, but I am also aware that the house number on my house is hard to see from the street.
I ordered furniture from HAY and XPO was the logistics company for the delivery. I received a call on Saturday informing me I would be able to schedule my delivery with the earliest time being Tuesday (I was expecting a lead time of over a week considering COVID). I received automated calls on Monday and Tuesday informing me of my 4 hour delivery window and when I would be up next. The driver also called me when he was 30 minutes away. Upon arrival, the two guys clarified where I wanted the furniture and promptly brought it in and assembled it within 30 minutes. They were respectful of my space and asked me to ensure the furniture was placed at the exact spot I wanted it to be. They also parked the truck in a place that wasn't blocking the road or bike lane.
I just had a delivery from XPO (An order from Lowes) and the two gentlemen who performed my installation were nothing but courteous and respectful. After reading other reviews I was concerned, but my washer and dryer were both installed quickly and professionally and with no issues.
The drivers were very helpful and polite and all my packages from IKEA are here and undamaged.Both of them made sure to use masks and social distancing.Thank you so much for the fast and professional delivery!They seemed to not know the area, judging from the fact that the tracking website showed them not taking the direct route, but I am also aware that the house number on my house is hard to see from the street.