About Federal Elevator Systems Inc.
Federal Elevator Systems is a company that specializes in designing, engineering, manufacturing, and installing elevators for homes and businesses. They focus on low to mid-rise buildings, typically no more than six storeys. Established in 1988, Federal Elevator prides itself on providing quality elevators that ensure accessibility to all levels of a home or business. Customers praise Federal Elevator for its helpful and responsive team. They highlight the company's expertise in guiding customers through the elevator installation process, ensuring a smooth and satisfactory experience. Federal Elevator's commitment to quality and customer service has earned them positive reviews and recommendations from satisfied clients. Customers have had very positive experiences with Federal Elevator Systems, from the showroom to the final installation and approval. The company is responsive through phone and email, and customers are pleased with the professionalism of the sales, installation, and support teams. Many customers are satisfied with Federal Elevator and look forward to working with them on future projects.
I have worked with Federal Elevator on numerous projects. The staff are really professional and willing to help. In particular, I had a very good experience with Bernard, the service technician. He is quite patient, with problem solving attitude.
The product itself should be good. However, various problems arose after installation. Fortunately, a technician named Mitch was very professional and patient. He resolved many issues. We would hope that the installers could be more careful to reduce potential errors. We also hope for an extended warranty period so we can use the product with peace of mind.
Overall a positive experience. Well organized and smooth process if you can follow the steps and ensure the pre-requisites are built and prepared as per engineering drawings.
The installer was just outstanding. He really did a great job with the installation and cared a lot about the work he did.